John Lewis White City
23rd March 2018
Monaghans is proud to have delivered John Lewis’ 50th shop as the spectacular John Lewis White City opened its doors for the first time at Westfield London.
The new 230,000ft² four-storey department store is expected to welcome approximately seven million customers a year and anchors the £600m extension to Westfield London which sees the shopping centre become the largest in Europe.
John Lewis Managing Director, Paula Nickolds, has said that "the modern day department store is a place to shop, do and learn under one roof" and the new John Lewis White City is the embodiment of that vision, offering customers new things to do and learn every time they visit.
Specially trained Partners will provide a 'concierge style' service from the shop’s Experience Desk, consulting customers on their needs and recommending solutions from the array of different services available including those supported by John Lewis's first ever 'Discovery Room' where customers can learn a vast array of new skills from expert Partners.
With cookery masterclasses in the demonstration kitchen, beauty treatments in the &Beauty salon, and the first fully immersive Apple Smart Home experience in a retail space in Europe, the state-of-the-art new store has a wealth of services and experiences to engage with customers.
The new store will stock over 150,000 products and more than 1,000 popular fashion and home brands. For those wanting expert advice to help them choose, John Lewis' first ‘Style Studio' is a unique 700ft² space offering consultations from one of five personal stylists trained at the London College of Style and by renowned stylist and former Vogue Fashion Director, Lucinda Chambers.
Finally, if customers need to recharge, they can relax in one of two restaurant venues: a 50-cover Benugo café and, on the top floor, a 180-cover Place to Eat restaurant complete with roof terrace and views across West London.
Monaghans Director Simon Turner said:
“In such challenging times for retailers, Monaghans is delighted to continue supporting our high-profile clients in delivering successful projects throughout the UK and internationally. John Lewis White City is our 17th new store as Project Managers for John Lewis and really is a spectacular and innovative retail space that demonstrates the very best the sector has to offer.”